Shipping Policy

Processing Time

Orders are processed within 1–3 business days after being placed.

Shipping Time

Most orders are delivered within 7–15 business days after shipment.

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, customs processing, holidays, or other factors outside of our control.

Order Tracking

Tracking information will be provided via email once your order has shipped.

If you have any questions regarding your order, please contact us at nuvera222@gmail.com.

Return & Refund Policy

30-Day Money-Back Guarantee

Your satisfaction is important to us. If you are not completely satisfied with your purchase, please contact us within 30 days of delivery.

Returns

We accept returns within 90 days of delivery.

To initiate a return, please email nuvera222@gmail.com with your order number and reason for return.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

Please allow 5–10 business days for your financial institution to process and post the refund.